AI and automation
Follow-up that never sleeps.
Missed-call text-back, instant replies to enquiries, booking links, reminders, review requests and content workflows, set up with AI and connected to your calendar and CRM. The leads you already get, followed up every time.
What is included
What you get
Lead follow-up
Every form, message and missed call gets a useful reply within seconds, then reminders until it is booked or closed.
Missed-call text-back
A text to the caller the moment a call goes unanswered, with a way to book or ask a question.
Booking and reminders
Calendar links, confirmations and reminders that cut no-shows without anyone chasing.
Review requests
A polite ask after every job or visit, sent automatically, pointed at your Google profile.
Content workflows
Drafts, captions, repurposing and scheduling assisted by AI, checked by people, in your voice.
Where it runs
- Your website forms
- Instagram and Facebook messages
- Phone and SMS
- Google Business Profile
- Your calendar and CRM
In practice
How a month runs
- 01
Map
Where enquiries come from today, where they get lost, what a good reply looks like.
- 02
Build
The automations set up in your accounts, with messages written in your voice.
- 03
Test
We run real scenarios with you before anything goes live.
- 04
Refine
One report a month: enquiries, replies, bookings, and what to tune.
Proof
See it in the work
Bluenose Marketing
Brand reel
Bluenose Marketing
Brand reel
Bluenose Marketing
Concept film
Bluenose Marketing
Brand reel
GetOsmo
Talking head
AI and automation questions
Will customers know they are talking to a machine?
The first reply is fast and clearly from your business. Anything beyond a simple question or booking is handed to a person, and every conversation is visible to you.
Do I need new software?
Usually not. We connect the tools you already use, such as your calendar, booking system, Google profile and inbox, and add only what is missing.
Is it safe with customer data?
Automations run in accounts you own, with access limited to what each step needs. We never store passwords, and you can switch anything off at any time.
Can this run alongside the content and ads?
That is the idea. Content and ads bring the enquiries; automation makes sure each one is answered, booked and followed up.
Every brand needs direction. We give you one that works.
Tell us what you sell and what you want to change. We come back with a direction, then a proposal.